Yesterday, I had an elderly woman who had been raising her son alone for 42 years call seeking to place a help wanted ad. Her son is extreme on the spectrum, non-verbal, rigid and combative. She was desperately in need of help but kept saying nobody will want this job. Her husband had even left her 30 years ago when she would not institutionalize the son. I let her talk and took notes as I went.

After she composed herself, she apologized and I let her know that no apologies were necessary. I then proceeded to read to her the ad copy I crafted while I had been listening. She was surprised and asked me how I could possibly read her mind like that. ” Was I a magician?”

After my chuckle, I explained to her that though my situation is not as extreme as hers, I have two special needs adult sons in my home and I have understood the challenges, the fears, the isolations, but also the hopes, loves and joys.

We went on to talk about an hour for what should have taken 5 minutes. But I knew this customer was going to be the most important one of the day. As, we finally got to the conclusion, she tells me that her son gives her one bright spot everyday, he refuses to go to bed without giving her a gentle kiss on the cheek. She then told me that God had sent me to be her extra bright spot for the day.

It took me an extra 5 minutes after we hung up to pull myself together. She has no clue that God sent her to remind me that I am more than just a worker bee or a hamster on a wheel. I needed to know at that very moment that I have purpose beyond the bottom line.